Business has changed dramatically. We have automation. Video meetings. Social media. Email marketing. Digital advertising. Online scheduling. Customer relationship management systems. And more technology than businesses from previous generations could have imagined....
There was a time when a company’s first impression often happened face-to-face. Someone walked through the door. Made a telephone call. Met a representative. Received a brochure. Or was personally introduced by someone they trusted. Those interactions still...
Success can be a wonderful thing.A business establishes itself. Customers recognize the name. Systems begin working. Relationships develop. The organization becomes more confident about what it does and whom it serves.But success can also create an unexpected...
It’s easy to celebrate the big moments. The promotion. The new opportunity. The finished project. The goal finally reached. The moment when all the hard work becomes visible. But what about everything that happened before that? What about the quiet mornings when...
There are moments in life when we convince ourselves that we need to have everything figured out before we can move forward. We want the perfect plan. We want certainty. We want to know exactly what will happen next. And sometimes, while we’re waiting for all...
